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Gas Production Company Newsletter - Issue #1

Welcome to 2024!

A new year is a fresh start full of new beginnings. This year is a big year for Gas Production Company. It marks our company’s 55th anniversary of being in business. Fifty-five years is a long time for a small family-owned business to survive and we are truly blessed to have done so.  It has taken generations of working together and being able to change with the times to keep it going.  Currently operating with the second and third generation, we once again are coming together to improve the dream one man started in 1969.  We have some exciting new changes and features already in progress and some in the works that will help better serve you, our customers. 

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Changes!

Our first change made was back in October 2023, when we went live with a new software system. This system allows us to have more efficient routing, faster invoicing via e-mail, and the ability to communicate through text messaging. We now can text you when a payment has been posted, your gas has been delivered or if you need to order gas, etc. Later this year, we hope to get our customer portal feature up and running to better serve our customers. There are still some kinks to work out (as there always seems to be when transitioning to a new software system) but we are working hard to fix them. We ask for your patience and understanding while we continue to improve throughout the year with the new software system.  

We also are starting to install tank monitors for some of our auto-fill customers to help get a more accurate percentage reading (more information on that in another section).  We hope to continue to keep adding more monitors for our auto-fill customers as the year goes on.

We have also welcomed two new faces to our team. Noah and Dave now round our staff up to 16 employees, which is the most GPC has ever had. Our employees work hard and understand how important it is to stay up to date on their knowledge of the business.  Some of our LP drivers now have extended their knowledge and education into other areas to help improve our service. Service and safety have always been and always will be our company’s number one priority.  Our employees strive to improve and stay up to date on the current safety protocols and procedures. Visit our website to meet our team.

These are just a few changes this year is bringing for us and you.  Keep an eye on our Facebook page and website for the latest up-to-date information.

We are excited for this upcoming year and want to thank you for allowing us to take care of your propane and HVAC needs.

Sincerely,

The Sutherland Family

Celebrating 55 YEARS!

Three Generations of Service

William and Carol Sutherland

The First Generation

It all began with a seed planted by a man with a dream. It slowly grew into a family tree…… Gas Production Company, Inc was founded by William C. Sutherland and Carol L. Sutherland in 1969. The plant was operated out of a storage yard on Pine Grove Road in Vestaburg, Michigan, while the office was based in the Sutherland home. At that time William was the only LP driver with approximately 20 customers. Carol ran the bookkeeping from their home. In 1974 William hired his first employee, another LP driver, to help him as the business slowly started to grow. In 1981, William and Carol decided to move the home office to the Pine Grove Road plant location. The following year in 1982 they hired their first secretary to help William run the office while Carol pursued another job. Sometime between 1986-87, as the business continued to grow, William hired his second LP driver and in 1989 he hired his first service technician. That same year, he also purchased the current day property on M-46 in Vestaburg, Michigan to begin construction of a new office and plant. On August 28, 1990, the doors opened to the new and present-day office. At that time Carol came back to Gas Production Company full time to help run the growing company. A few short years later in 1992 they hired their second secretary and welcomed the second generation of Sutherland’s to the team; their youngest son, Marc L Sutherland.

Owners: Marc and Eric Sutherland

The Second Generation

Marc L Sutherland, youngest son of William and Carol, joined GPC in 1992 full time. He grew up watching and helping his father with small tasks like painting tanks, yard work, etc. while learning the ins and outs of the propane industry. Over the years Marc and his parents worked hard to grow their family business by working together and incorporating new ideas. Hiring more employees who understood their values and vision. In 2000, land in Howard City was purchased for a sub-station to hold a 30,000-gallon storage tank with the goal of expanding GPC’s geographical area in hopes of adding a second office there in the future. In 2006 upon William and Carol’s retirement, Eric D Sutherland, oldest son of William and Carol, joined GPC to help his brother, Marc, run and operate Gas Production Company. Like his brother, Eric grew up watching and helping his father with the same small tasks while learning about the industry. Although Eric took a different path for a while, his love for his family business was true. When asked to join Marc he didn’t hesitate. He brought many new ideas and worked with Marc to find ways to continue to grow and expand the company. In 2010, Marc and Eric expanded out into the HVAC world to add another service to their customers. Hiring one technician. Their idea didn’t take long to grow and a few short years later they hired their second HVAC technician. Over the years both boys have worked hard to continue their parents dream while growing along the way. As it gets closer to their golden years, they know that to carry on the family legacy they need another generation of Sutherland’s.

Owners and Next Generation: Marc and Eric Sutherland with Camden

The Third Generation

The third generation… In May of 2023, Marc L. Sutherland’s son, Camden C. Sutherland joined GPC full time to help carry GPC into another generation of Sutherland’s. At a young age, Camden expressed interest in the family business. Like his father and uncle, he too started with small tasks. Throughout high school and college Camden spent his summer and breaks working at the business and learning the industry. When he joined his father and uncle in 2023, Camden came in hungry to grow and help develop new ways to improve. Marc and Eric knew it was time to upgrade GPC and with Camden’s help, GPC is entering its 55th year with yet again a new era of growth and improvement. Currently GPC has approximately 2600 customers, 16 employees, and is on their third greeter, Nani the goldendoodle.

The Future

Gas Production Company, Inc. was built on the theory that our customers come first. Our service and safety for them is our main priority as is to provide customers with a family friendly atmosphere. Throughout the years and generations, the Sutherland Family has worked together to build a company that has been established with strong roots. A company that values family, community, and small-town America with the mindset that each generation leaves their unique mark on GPC. Marks that help the next generations continue to grow and improve what one man planted back in 1969.

“The future belongs to those who believe in the beauty of their dreams” – Eleanor Roosevelt

Otodata remote propane tank monitors

New to Gas Production Company!

Remote Monitoring of Your Tank

We are excited to announce that our early tank monitor trials for select auto fill customers were a resounding success! Our monitors are provided to us through Otodata, and they have helped us greatly in keeping an eye on your usage. They take the guesswork out of when to deliver and they make it easier for us, but more importantly, for you! With a quick and easy installation process, the monitors will allow us to best serve your needs based on your usage. Call us if you have any questions or concerns about our new tank monitors!

Did You Know That GPC....

…Is Licensed and Insured

Working with a company that is licensed and insured protects you.

…Participates in the GAS Check™ program.

The Gas Check program is a method of checking your system for leaks and verifying all of your gas appliances are operating properly. The leak test includes a pressure test of your entire system to verify leaks are not present. You also receive valuable training on how to detect gas leaks and what to do in case of an emergency.

…Services gas appliances and indoor gas lines.

Many gas companies’ services end where the gas line hooks to your house. In those cases, you will have to pay two separate companies to diagnose a single problem. A company that is licensed to repair your appliances and work on your indoor gas lines will provide better service.

…Technicians participate in the NPGA Certified Employee Training Program (CETP).

The CETP is a program that ensures a company’s technicians are properly trained and up-to-date on the latest safety and technical procedures.

…Is a member of the Michigan Propane Gas Association (MPGA) and National Propane Gas Association (NPGA).

The associations provide vital safety updates to their members and also keep the propane companies up-to-date on the newest technologies and procedures.

…Has 24-hour 7 days a week emergency service.

If you have an emergency after hours, don’t stress.  We always have an on-call technician that can help.  Just call our office at 989-268-5079 for assistance.

…Offers HVAC Services!


When it comes to your home’s comfort, you deserve the best.
GPC Heating and Cooling stands out for several reasons:

1. Experienced Professionals

Our team comprises highly skilled and experienced HVAC professionals dedicated to ensuring your indoor environment remains comfortable throughout the year. With years of expertise, we bring unparalleled knowledge to every project.

2. Comprehensive HVAC Services

Whether you need installation, repair, or maintenance services, GPC Heating and Cooling has you covered. From furnaces and air conditioners to ventilation systems, we offer a wide range of services to keep your home’s climate just right.

3. Mid-Michigan’s Trusted Partner

We are proud to be a leading HVAC service provider in the Mid-Michigan, MI area. Our commitment to customer satisfaction and quality workmanship has earned us the trust of the local community.

4. Energy-Efficient Solutions

At GPC Heating and Cooling, we understand the importance of energy efficiency. Our team is dedicated to recommending and implementing solutions that not only keep you comfortable but also help you save on energy costs.

Our HVAC Services:

Explore the comprehensive HVAC services offered by GPC Heating and Cooling:

Heating Services

Ensure your home stays warm during the coldest months with our expert heating services. From furnace installation to timely repairs, we’ve got you covered.

Cooling Services

Beat the summer heat with our efficient cooling solutions. Whether it’s AC installation, maintenance, or repairs, we ensure your space remains cool and comfortable.

Ventilation Solutions

Breathe easy with our ventilation services. We optimize air circulation, creating a healthier and more comfortable living environment for you and your family.

Get Your Propane From the Family Who KNOWS Propane!

We are looking forward to another 55 years to serve you!

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